Why Every UK Business Needs Cyber and Business Interruption Insurance

Cyber Security cover

No One Is Immune From Cyber Attacks – Get Protected Now with Grove & Dean Insurance Brokers

In April and May 2025, a series of sophisticated cyberattacks targeted major UK retailers, including Marks & Spencer (M&S), Co-op, and Harrods.

These incidents have underscored the vulnerabilities businesses face in the digital age and the critical importance of robust cyber insurance and business interruption cover.

The Impact of the Cyber Attacks

  • Marks & Spencer (M&S): Suffered a significant cyberattack that disrupted online operations for over three weeks, affecting contactless payments and click-and-collect services.

    Personal customer data, including contact details and order histories, were compromised. The financial impact is substantial, with estimates of over £40 million in lost online sales during the outage.

  • Co-op: Faced a cyberattack that led to the shutdown of its stock ordering system, resulting in empty shelves and disrupted supply chains, particularly in rural areas.

    Customer data, including names and contact information, were accessed. The company took swift action by taking systems offline to prevent further damage.

  • Harrods: The iconic British store experienced a cyberattack that forced it to restrict internet access in its stores as a precautionary measure.

    While the full extent of the breach is still being assessed, the incident highlights the pervasive threat of cyberattacks across the retail sector.

The Role of Cyber Insurance

These incidents demonstrate that cyber threats can have devastating effects on businesses, both financially and reputationally – and it’s not just the famous brands.

Attacks are occurring everyday on UK businesses, large and small. Just imagine how your business might be affected.

But help, or at least some peace of mind is at hand.

Grove & Dean Insurance Brokers’ Cyber Insurance

Cyber Insurance policies play a crucial role in mitigating cyber-related risks by covering:

  • Data Breach Costs: Expenses related to the investigation, notification, and remediation of data breaches.

  • Business Interruption Losses: Compensation for lost income due to operational downtime caused by cyber incidents.

  • Legal and Regulatory Expenses: Coverage for legal fees and potential fines associated with data protection regulations.

  • Reputation Management: Support for public relations efforts to manage the company's reputation post-incident.

Business Interruption Insurance. A Vital Safety Net

In addition to cyber insurance, business interruption insurance is vital.

It provides financial support when a business cannot operate due to unforeseen events, such as cyberattacks.

This cover ensures that businesses can maintain cash flow, cover ongoing expenses, and recover more swiftly from disruptions.

Grove & Dean Insurance Brokers. Your Trusted Partner

With decades of experience in the insurance industry, Chartered Broker, Grove & Dean Insurance Brokers, understands the complex risks businesses face today.

Our expertise in commercial insurance, including cyber and business interruption coverage, means we can provide tailored solutions to protect your business's future.

Take Action Now

The recent cyberattacks on prominent UK retailers serve as a stark reminder that no business is immune to cyber threats.

Proactive measures, including comprehensive insurance cover, are essential to safeguard your operations (and our hair!).

Don't wait until it's too late. Contact the insurance experts at Grove & Dean Insurance Brokers today to discuss how we can help protect your business against cyber risks and operational disruptions.